System Status
Monitoring - A fix has been applied. Domains registrations, renewals and transfers are now being processed, and Trust orders are being accepted as expected.
We are now moving this case to the monitoring stage, and if it continues as it is now we will close off this incident.

Thank you for your patience as we worked to resolve this.

Sep 15, 2025 - 15:28 UTC
Update - It has been confirmed that Trust/SSL orders are also impacted. We'll continue our investigation on these issues and provide further updates.
Sep 15, 2025 - 15:06 UTC
Update - We are continuing to investigate this issue.
Sep 15, 2025 - 14:52 UTC
Investigating - We are currently unable to process domains orders due to a database issue fetching the price. The following are currently impacted:

- registrations
- renewals
- transfers

This will have no effect on registered domains, or any management of them. We will post updates as we work on this issue.

Sep 15, 2025 - 14:02 UTC
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

.CZ Registry Maintenance Sep 16, 2025 22:00-23:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 11, 2025 - 22:31 UTC

.DK Registry Maintenance Sep 17, 2025 04:00-05:30 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:40 UTC

.SE Registry Maintenance Sep 17, 2025 19:00 - Sep 18, 2025 00:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:42 UTC

.ECO Registry Maintenance Sep 18, 2025 03:00-07:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 09, 2025 - 22:29 UTC

.BE Registry Maintenance Sep 18, 2025 04:00-06:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 09, 2025 - 22:24 UTC

.COM/.NET SRS Production Environment Planned Outage Sep 21, 2025 01:00-01:45 UTC

Maintenance Description:

Verisign will perform a planned outage of the .COM/.NET SRS production environment.
Date: Sunday, September 21, 2025
Start Time: 0100 UTC
End Time: 0145 UTC
Duration: 45 minutes
Applicable TLDs: .COM, .NET

Impacted Services:

.COM/.NET SRS production environment will be offline

Posted on Aug 22, 2025 - 19:49 UTC

Rightside Registry Maintenance Sep 24, 2025 16:00-20:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Aug 15, 2025 - 14:10 UTC

.EU Registry Maintenance Oct 1, 2025 04:00-07:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 11, 2025 - 22:27 UTC

.SE Registry Maintenance Oct 1, 2025 19:00 - Oct 2, 2025 00:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:43 UTC

cTLD SRS Production Environment Scheduled Maintenance Oct 9, 2025 21:00 - Oct 10, 2025 01:00 UTC

Maintenance Description:

Verisign will perform scheduled maintenance on the cTLD SRS Production Environment on Thursday, October 9, 2025, from 21:00 to 01:00 UTC (4 hours).

Impacted TLDs: Verisign’s IDN TLDs, Platform TLDs, .cc, and .name

During this window, the cTLD SRS production environment will be taken offline.

Posted on Sep 09, 2025 - 22:32 UTC

.COM/.NET SRS Production Environment Planned Outage Oct 12, 2025 01:00-01:45 UTC

Maintenance Description:

Verisign will perform a planned outage of the .COM/.NET SRS production environment.
Date: Sunday, October 12, 2025
Start Time: 0100 UTC
End Time: 0145 UTC
Duration: 45 minutes
Applicable TLDs: .COM, .NET

Impacted Services:

.COM/.NET SRS production environment will be offline

Posted on Sep 12, 2025 - 15:28 UTC

.SE Registry Maintenance Oct 15, 2025 19:00 - Oct 16, 2025 00:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:44 UTC

.SE Registry Maintenance Oct 29, 2025 19:00 - Oct 30, 2025 00:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:44 UTC

.EU Registry Maintenance Nov 5, 2025 04:00-07:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 11, 2025 - 22:28 UTC

CentralNic Registry Maintenance Nov 12, 2025 11:00-13:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Aug 08, 2025 - 21:54 UTC

.SE Registry Maintenance Nov 12, 2025 19:00 - Nov 13, 2025 00:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 12, 2025 - 15:45 UTC

.EU Registry Maintenance Dec 10, 2025 04:00-07:00 UTC

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Sep 11, 2025 - 22:29 UTC
Sep 15, 2025

Unresolved incident: Domains registration, renewals and transfer errors.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 28, 21:24 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Sep 9, 22:28 UTC
Sep 10, 2025
Completed - The scheduled maintenance has been completed.
Sep 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Sep 9, 22:23 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Sep 9, 22:27 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 27, 21:38 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 16:36 UTC
Monitoring - A fix has been implemented, and services have been restored to normal. We are now monitoring the stability of the service before closing off this case.
Sep 5, 15:19 UTC
Update - The issue has been identified, and work is being done to rebalance storage. Note that as this is being worked on it's expected the latency issues will continue.
We'll post updates as they become available.

Sep 5, 13:46 UTC
Identified - At this time we’ve identified the issue, and are working to apply a fix to restore timely responses.

Thank you for your patience.

Sep 5, 13:30 UTC
Investigating - We are currently experiencing intermittent delays with domains requests. This following actions may be delayed or respond with an error:

- availability checks
- registrations
- renewals
- transfers
- modifications

This will have no effect on registered domains. We will post updates as we work on this issue.

Sep 5, 12:31 UTC
Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Sep 3, 22:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 01:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 8, 21:55 UTC
Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 22, 19:47 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Jul 17, 21:34 UTC
Sep 2, 2025
Completed - The scheduled maintenance has been completed.
Sep 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 14:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 27, 21:43 UTC
Sep 1, 2025
Completed - The scheduled maintenance has been completed.
Sep 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 27, 21:53 UTC